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Search Salaries > Customer Care Representative > Charlotte
Job Description

How much does a Customer Care Representative in Charlotte make?

The base salary for a Customer Care Representative in Charlotte is 34,600
Also known as:

34,600

Median Base Salary (Percentile 50)
166 observations
(Updated: 26 May 2025)

Confidence

Good

Avg. Bonus per year

Of avg. Stock options

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Salary Table

A Customer Care Representative earns a median base salary of 34,600 in Charlotte, but the base salary ...

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Level Below median
(25th percentile)		 Market median
(50th percentile)		 Above median
(75th percentile)		 Top Competitive
(90th percentile)
Junior 60000 60000 60000 60000
Mid 60000 60000 60000 60000
Senior 60000 60000 60000 60000
Lead 60000 60000 60000 60000
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Bonus & Stock options

The role Customer Care Representative in Charlotte usually comes with bonuses and the possibility of accessing stock options. Both must be added to ...

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Level Min Avg Max
Junior 60000 60000 60000
Mid 60000 60000 60000
Senior 60000 60000 60000
Lead 60000 60000 60000
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Experience Min Avg Max
Junior 60000 60000 60000
Mid 60000 60000 60000
Senior 60000 60000 60000
Lead 60000 60000 60000

Supply and demand

Highly supplied position in a highly demanded market
Supply | (<100 professionals)
Demand | (<100 job offers)

Gender gap

Balanced

Male

47%

Female

53%

Benefits

There are statutory benefits associated with a Customer Care Representative in Charlotte according to ...

Most Common Benefits

Competitive advantages associated with a Customer Care Representative in Charlotte
Empowering employees to choose their equipment boosts autonomy and satisfaction, enhancing productivity and comfort. This benefit fosters trust and a positive workplace culture, making it a competitive advantage for companies in Philadelphia.
Health insurance provides employees and their families with access to essential healthcare services, including medical, dental, and vision coverage. It ensures well-being and financial security by covering healthcare costs and promoting overall health.
Professional development in Philadelphia offers workshops, seminars, and courses to enhance employee skills, benefiting both personal growth and company strength. This investment fosters a skilled workforce and provides a competitive advantage, valued at 2% of salary or $2000 annually.

Side Benefits to attract & retain talent

Additional perks for a Customer Care Representative in Charlotte
Health Insurance
Work-Life Balance
Professional Development
Equal Opportunity Employer

Statutory Benefits

Mandatory benefits in Charlotte
Employee contributions include FICA Social Security and Medicare (Federal), additional Medicare tax for high-income earners, and state income tax.
Employers must file petitions for work visas. Includes various types such as H-1B, H-2A, and L visas.
State minimum wage is 7.25 USD. Tipped employees have a minimum cash wage of 2.13 USD with a maximum tip credit of 5.12 USD.
Employees are generally paid monthly or semi-monthly.
The working week is a maximum of 40 hours per week, 8 hours per day. Overtime is paid at 150% of the regular pay.
Employer contributions include Unemployment Insurance (State), FICA Social Security and Medicare (Federal), and FUTA (Federal Unemployment Tax Act).
Employers often follow the FMLA, providing up to 12 weeks of unpaid, job-protected leave per year for certain family and medical reasons.
Employers decide whether to offer paid or unpaid vacation leave. Public holidays are not mandatory but commonly given as paid days off.
There are 12 public holidays a year, commonly given as paid days off.
Employment is "at will," allowing termination without notice. Severance pay is not mandatory unless stated in a contract.

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Customer Care Representative, Charlotte

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